FAQ



◆Shipping
All orders will ship out via USPS within 3-5 business days of they are received.
Lost Orders
We are not responsible for any order or items that get lost or damaged in the mail.
If your order gets lost for any reason (tracking discrepancy, delivered to wrong address, can't find it) you MUST contact your local USPS office directly to file a claim and work with them to track it down.
◆Returns
We do not offer refunds at this time.
If your order arrives damaged, you may exchange it for the same item within 7 days of when it was received. Please send us an email with your order number in the subject along with photos of the damage to: naoshi.shop@gmail.com